Questions, answered.

Upload a few photos of your rubbish and our AI identifies the items, estimates the volume and truck load, flags anything heavy or hazardous, and returns a transparent price range — all in seconds. A human confirms the final quote after a quick review.

No. The AI gives you an instant estimate range so you can decide quickly. Your final quote is confirmed by our team after reviewing your photos, usually within minutes.

Yes. Book before midday and we can usually get a crew to you the same afternoon. 94% of same-day requests are completed on the day.

We can't take hazardous materials like asbestos, chemicals, gas bottles or liquid paint. If we spot something restricted in your photos we'll flag it and point you to a licensed specialist.

By the volume your load takes up in the truck, plus surcharges for heavy items, difficult access and stairs. There's no charge for mixing waste types.

Not always. If everything is accessible (kerbside, open garage, etc.) we can complete many jobs without you present. We'll confirm when we book.

Yes — we're fully insured and all crews are police-checked.

We sort loads and divert up to 80% from landfill through licensed recycling and disposal facilities.

Yes. The optional deposit secures your slot and is deducted from your final invoice. It's fully refundable if we're unable to do the job.